Created by 3Fiftynine, CardBoardCX is the accurate visualisation of customer experience subdivided into graphs, figures and images that are essential for your call centre agents.
Designed to compliment Mitel Contact Center, CardBoardCX aim to do everything to raise the Customer and Agent experience to the highest level. With tailor-made, easy-to-use and beautiful designed software.
As CX experts, they know performance is vital to your business. CardBoardCX continuously provides key information of the customer experience your contact centre creates.
Use the API (MiCC Business, PureConnect or PureCloud) to display the statistics you need.
Data is treated with privacy, security and integrity in mind; they never collect or store your statistics.
Unlimited adjustments of your display and duplicate on different screens free of charge.
Show the key performance indicators of your contact center. Nobody knows what that is better than you, so choose them yourself.
Create your own informative wall display: you decide not only what you want to display, but also how you show it. Use charts, numbers and images to design your dashboards.
With the real-time information that CardBoard displays, you have all your essential data and statistics at your fingertips for everyone in your company.
CardBoard connects to multiple customer experience platforms such as Genesys PureConnect / PureCloud and Mitel MiCC Business, and can be viewed on both displays and mobile devices.
With CardBoard, you can adjust the display in real-time at any time. This way you can be sure that the data shown always matters.
You decide how many dashboards you make. Whether you need one or a hundred, CardBoard is the way to go. For more information, please contact Trust Distribution.
Contact our Mitel team for more information: