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Created by 3Fiftynine, CardBoardCX is the accurate visualisation of customer experience subdivided into graphs, figures and images that are essential for your call centre agents.

Designed to compliment Mitel Contact Center, CardBoardCX aim to do everything to raise the Customer and Agent experience to the highest level. With tailor-made, easy-to-use and beautiful designed software.

As CX experts, they know performance is vital to your business. CardBoardCX continuously provides key information of the customer experience your contact centre creates. 

  • Completely customizable
  • Real-time monitoring of important data
  • Intervene directly when needed in order to e.g. reduce queues

What Makes CardBoardCX Different?

Uses an API

Use the API (MiCC Business, PureConnect or PureCloud) to display the statistics you need.

ISO certified

Data is treated with privacy, security and integrity in mind; they never collect or store your statistics.

Unlimited

Key Features:

Reveal

Show the key performance indicators of your contact center. Nobody knows what that is better than you, so choose them yourself.

Design

Create your own informative wall display: you decide not only what you want to display, but also how you show it. Use charts, numbers and images to design your dashboards.

Check

With the real-time information that CardBoard displays, you have all your essential data and statistics at your fingertips for everyone in your company.

Connect

CardBoard connects to multiple customer experience platforms such as Genesys PureConnect / PureCloud and Mitel MiCC Business, and can be viewed on both displays and mobile devices.

Customise

With CardBoard, you can adjust the display in real-time at any time. This way you can be sure that the data shown always matters.

Expands

You decide how many dashboards you make. Whether you need one or a hundred, CardBoard is the way to go. For more information, please contact Trust Distribution. 

Want to know more about CardboardCX?

Contact our Mitel team for more information: