NEC UNIVERGE BLUE | Trust UC Ltd

Wherever your business operates—the office, at home, on-site—it’s important that your people are equipped with the right tools to remain productive and the right measures are in place to keep them safe. Bring your teams and customers together on the #1 business communications platform.

EXPERIENCE STRESS-FREE CLOUD COMMUNICATIONS

UNIVERGE BLUE’s intuitive set up ensures your whole team hit’s the ground running from day one.

Simple set up - Enjoy a quick business phone system set up with bite-sized, step by step videos.
Keep your number - Upon request, we will take care of porting your existing number and ensure a smooth migration.
Flexible billing - If your user numbers change month on month – so can your billing. Only pay for what you use!
Smart Integrations - UNIVERGE BLUE® can also be easily integrated into business and CRM applications, including MS Teams

CONNECT

Cloud phone system with team chat

MEET

Multi-party video conferencing and collaboration

File storage, backup and version history

ENGAGE

Advanced customer experience

UNIVERGE BLUE CONNECT

UNIVERGE BLUE® CONNECT combines your phone system, chat, video, screen sharing, file management and conference calling into a seamless experience that fits with your business size, needs, and work style. Get customizable, scalable cloud-based services for your business backed by NEC Stress-Free Cloud Experience.

Allows mobile devices to become part of the CONNECT phone system.
Increases workforce flexibility with virtually anywhere, anytime and on any device accessibility.
Transcribes voicemail messages to text and email for efficient voicemail handling.
Integrates chat, text messaging, video conferencing, screen sharing, file sharing, file backup for greater productivity and collaboration.

UNIVERGE BLUE MEET

UNIVERGE BLUE® MEET galvanises remote workforces, transforming both your user and customer experience.

Integrates audio, video and screen sharing into a turnkey cloud-based video conferencing platform
Flexible how, when, where and with whom collaboration.
Virtual sharing of expertise to educate, build consensus and achieve results.
Increase workforce productivity with intuitive communications tools, such as messaging to video transfer, one-click screen sharing and in-meeting chat.

UNIVERGE BLUE SHARE

UNIVERGE BLUE® SHARE provides secure internal and external file and document sharing without compromising on accessibility or functionality.

Save, synchronize and share latest document versions from any device.
Protect documents and revisions with real-time backup.
Safeguard files and the organization with antivirus protection.
Guard against unauthorized or intentional document and file interceptions.

UNIVERGE BLUE ENGAGE

UNIVERGE BLUE® ENGAGE improves the handling and oversight of communications through a range of agent and supervisor contact center services.

Highly flexible solution including easy deployment for remote / home workers.
Scalable from the smallest call-centric teams to large omni-channel environments.
Streamlines incoming inquiries from multiple channels using smart routing and delivers context to agents for optimal customer experience.
Reduces response time and improves service quality along with caller and agent experiences.
Compatibility with most CRM and ERP systems and collaborative apps ensures easy adoption and minimizes disruptions.