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Join up website journeys with your contact centre to improve efficiency and experience

Use Talkative to improve customer experience and maximise sales and service

Talkative help businesses to better connect with their customers, improve contact centre efficiency and maximise sales and service by connecting contact centres with their customer-facing websites through the Talkative Engage platform.

From a single browser-based console, agents can easily manage all customer interactions, including live chats, calls, video calls and co-browse sessions, from a centralised agent-supervisor dashboard.

Communicate with customers through your website with live chat, web calling, video calling and co-browse

View these recorded webinars to see how the Talkative platform works with existing systems:

Recorded Talkative webinar for Mitel Systems

Recorded Talkative webinar for all system brands

Contact your Account Manager at Trust for further details.

Alternatively, find out more by visiting the Talkative website