Business managers, supervisors, and team leaders can benefit from real-time monitoring of all team member telephony communication activities. The Phone Assistant Status application allows monitoring of up to 128 users (combination of phone assistant users or normal phone extensions) with complete presence and availability information, making it perfect for any informal call center.
Phone Assistant Software is an exciting array of highly intuitive, feature rich Computer Telephony Integration (CTI) software applications that are designed to drastically improve your communication and help you get the most out of your Panasonic TDA Hybrid IP-PBX and KX-TDE Pure IP-PBX system.