Transform your customer experience and call handling workflow with instant customer record screen-pops, speed dials, busy lamp fields and customisable short cuts.
Details
Full call control – Real-time views of other extension activity (Busy Lamp Field) from the desktop simplifies all telephone functions & saves time on basics like dialling & call transfer
Presence – Provides bird’s eye view of your colleagues status and availability
Speeds Workflow – Callers are identified immediately, with screen-popped access to database records for faster, warmer, more efficient service
IM (Instant Messaging) – Ideal for urgent communications and quick responses
Action buttons – Create your own customizable shortcuts to websites, frequently used documents, service codes and speed dials – everything you need for a call is within clicking distance
Products
TRUST code
Description
TRUST code:73538
Description:SV9100 MyCalls Desktop 10 UserManufacturer Part no.: EU400096
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